GLOBAL EXPRESS IS AMERICA’S WALK-IN BILL PAYMENT COMPANY
Global Express is one of the largest and most experienced walk-in bill payment companies in the United States. We have years of experience in creating REAL TIME walk-in bill payment programs that provide a tailor made solution for you and your customers.
The Global Express agent network has specially prescreened payment centers that represent you with quality customer service and are recruited to meet your geographic requirements. Our cutting edge technology allows you to access and review payment data within seconds of the payment time. Global Express gives you proven walk-in payment solutions that work.
Here are some of the benefits of the Global Express Bill Payment system:
- Creation of an instant network of qualified agents
- Tighten up and increase the collection process
- Increase Cash Flow
- Reduce the cost of collections
- Control over who becomes an agent
- A customized network for your geographic area
- Bilingual agents and signage
- Experience working with hundreds of utilities
- Trained customer service personnel
- Alleviate traffic at existing payment centers
- Negative check file to flag bad check payers
- Less check handling with our centralized return check program
- Electronic check conversion
We can set up several types of retail networks:
- Free agent network — the payment centers do not charge customers a fee to process payments.
- Fee agent network — the cost for collecting and processing in-person bill payments is passed on to the customer in the form of a convenience fee.
- Split agent network — combines the benefits of free and fee networks.
Data Transmission Methods
Our system can update your receivables database in a variety of methods.
- Real Time — Our system can update your receivables data within seconds of the transaction.
- Semi-Real Time — we receive the information in real time and post it to the web or your FTP server. You can log on and get the benefits of real time data update.
- Batch Mode — The simplest method to communicate data to you.
The Global Express Payment System
Our Windows based bill payment system provides you with a secure, user friendly, documented transaction. This simple bill payment system can process transactions in seconds. Both electronic and paper back up records are retained to protect the payment process.
Payments are deposited directly to your company’s bank account. The Global Express system helps you manage costs and improve your cash flow by increasing your access to deposits and guaranteeing funds. Our customer service department compliments your in –house department by handling all customer calls.
Over the past forty years Global Express has provided excellent customer service. When you outsource your walk-in bill payment program to us, you can be sure that you will receive the best professional processing in the industry.
We have experience in helping successful companies like Florida Power and Light, Baltimore Gas and Electric, Pepco, Duke Energy and many other major utilities, merchants and municipalities.
By choosing the Global Express turn-key bill payment system you will be assured of having the most professional walk-in bill pay collections system in the industry. The Global Express bill payment system will cut your costs, save you money and provide your customers with fast and dependable service.
Contact Wayne Norris at 919-365-4978 for your free copy of his white paper on “Electronic Bill Payments”, it contains the state of the art components of what to expect from the nations best walk-in bill payment programs based on his twenty seven years in managing and writing superior payments programs.